• 5 stars: 0 (0%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 1 (100%)
  • 1 star: 0 (0%)
S
Stefanie B. (Florida, United States)
Very cheaply made sweatshirt, tried to return it no help

I have requested a return label to return the extra large I ordered, way too big. I have sent two emails no response. Please email me how to return this to [****]. Thank you.

Hi Stefanie, the only email we have for you is asking about a custom design. We are happy to help with a return or exchange. Brianna personally responded to your review via email yesterday and offered to return your sweatshirt but we have not heard back from you. Our customer service team is extremely responsive- as soon as we hear from you, we are happy to help.

We do want to note that this sweatshirt has received positive feedback about quality, fit, and style from hundreds of customers, so we are sad that it did not meet your expectations.

  • 5 stars: 0 (0%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 1 (100%)
  • 1 star: 0 (0%)
S
Stefanie B. (Florida, United States)
Very cheaply made sweatshirt, tried to return it no help

I have requested a return label to return the extra large I ordered, way too big. I have sent two emails no response. Please email me how to return this to [****]. Thank you.

Hi Stefanie, the only email we have for you is asking about a custom design. We are happy to help with a return or exchange. Brianna personally responded to your review via email yesterday and offered to return your sweatshirt but we have not heard back from you. Our customer service team is extremely responsive- as soon as we hear from you, we are happy to help.

We do want to note that this sweatshirt has received positive feedback about quality, fit, and style from hundreds of customers, so we are sad that it did not meet your expectations.