Terms of service

TERMS OF SERVICE
Effective Date: 9.19.25

1. Overview

This website and online store are operated by B CANNON LLC (“Brianna Cannon,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of briannacannon.com and any related features, content, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

We may update these Terms from time to time by posting a new version on the Site with a revised “Effective Date.” Your continued use of the Services constitutes acceptance of the updated Terms.

2. Eligibility; Account

By using the Services, you represent that you are at least the age of majority in your jurisdiction or have parental/guardian consent and are legally able to enter into these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

3. Store Terms & Acceptable Use

You agree not to use the Services for any unlawful purpose or to violate any laws, rules, or regulations. You must not transmit any worms, viruses, malware, or destructive code. We may suspend or terminate your access for any violation of these Terms.

4. Orders; Pricing; Availability

  • Order Acceptance. Your order is an offer to buy; we may accept or reject any order in our sole discretion, including after submission or receipt of confirmation.

  • Cancellations/Limitations. We may cancel, refuse, or limit quantities per person, household, account, payment method, or address (e.g., suspected resellers, bulk buyers, fraud screening failures).

  • Pricing/Errors. Prices are subject to change without notice. We may correct any errors, inaccuracies, or omissions (including after you submit an order) and cancel any affected orders; if we do, we’ll refund any charges paid.

  • Taxes & Duties. You are responsible for any applicable sales/use taxes, VAT/GST, customs duties, import fees, brokerage fees, and similar charges.

  • Promotions. Promotions, discounts, and offers are subject to separate terms and may be modified or withdrawn at any time.

5. Shipping; Risk of Loss; Title

We ship to the shipping address you provide. Risk of loss and title for items pass to you upon our delivery to the carrier. Delivery dates are estimates only and not guaranteed. International shipments may be subject to customs inspections and delays beyond our control.

6. Returns & Exchanges

Returns and exchanges are governed by our Return Policy (as posted on the Site and updated from time to time). Where a conflict exists, the Return Policy controls for returns-related matters.

7. Products, Colors, and Descriptions

We try to display colors, features, and descriptions accurately, but your device or monitor may impact appearance. We do not warrant that product descriptions or content are complete, current, or error-free.

8. Intellectual Property; License to Reviews/UGC

All content on the Services (including text, graphics, logos, images, videos, and code) is owned by or licensed to B CANNON LLC and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to access and use the Services for personal, noncommercial use.

If you submit reviews, photos, comments, or other content (“UGC”), you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and perform such UGC in any media for any lawful purpose, including marketing. You represent that you own or control all rights in your UGC and that your UGC is accurate and noninfringing.

9. Third-Party Services & Links

The Services may link to or integrate with third-party websites, tools, or services (including Shopify, payment processors, shipping carriers, analytics, and advertising providers). We do not control and are not responsible for third-party content, terms, or practices. Your use of any third-party service is at your own risk and subject to its terms and privacy policy.

10. Electronic Communications; Notices

By using the Services, you consent to receive electronic communications from us (e.g., order confirmations, notices, updates). Legal notices to us must be sent to CustomerService@briannacannon.com (orders/support) or info@briannacannon.com (privacy/data).

11. DMCA/Copyright Complaints

If you believe content on the Services infringes your copyright, please send a notice to CustomerService@briannacannon.com including: (a) your contact info; (b) a description of the copyrighted work; (c) the URL/location of the allegedly infringing material; (d) a statement of good-faith belief; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act; and (f) your physical or electronic signature.

12. Prohibited Conduct

You must not: (a) use the Services for unlawful, fraudulent, or abusive purposes; (b) infringe intellectual property or privacy rights; (c) collect or harvest personal information of others; (d) bypass or interfere with security or access controls; (e) use bots, scrapers, or similar tools without our written consent; or (f) submit false, misleading, or defamatory content.

13. Disclaimer of Warranties

THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT DEFECTS WILL BE CORRECTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, B CANNON LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE AT ISSUE IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) USD $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, THE ABOVE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.

15. Indemnification

You agree to indemnify, defend, and hold harmless B CANNON LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services or products; (b) your violation of these Terms; or (c) your UGC or violation of a third party’s rights.

16. Arbitration; Class-Action Waiver (U.S. Users)

PLEASE READ THIS SECTION CAREFULLY. It requires binding individual arbitration of disputes and limits the manner in which you can seek relief.

  • Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this provision.

  • No Class Actions. You and we agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person’s claims.

  • Opt-Out. You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to CustomerService@briannacannon.com with subject line “Arbitration Opt-Out” and your name, address, and the email used for your account/order.

  • Small Claims. You may bring qualifying claims in small-claims court in Collin County, Texas, if the claim remains in that court and proceeds on an individual basis.

  • Injunctive Relief. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

If this arbitration/class-action waiver is found unenforceable as to a particular claim or request for relief, then that claim/request shall proceed in state or federal courts located in Collin County, Texas, and the remainder shall be arbitrated.

17. Governing Law; Venue

These Terms and any disputes are governed by the laws of the State of Texas, without regard to conflict-of-laws rules, and—subject to Section 16—exclusive venue and jurisdiction lie in the state and federal courts located in Collin County, Texas.

18. Termination

We may suspend or terminate your access to the Services at any time for any or no reason. Upon termination, Sections that by their nature should survive (including payment obligations, IP, warranty disclaimers, limitations of liability, indemnity, dispute resolution, and governing law) will survive.

19. Force Majeure

We are not liable for any delay or failure to perform due to events beyond our reasonable control, including acts of God, labor disputes, supply shortages, war, terrorism, epidemic, governmental action, utility or telecommunications failures, or transportation interruptions.

20. Miscellaneous

  • Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

  • No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms.

  • Entire Agreement. These Terms, together with our Privacy Policy and posted policies (including the Return Policy), constitute the entire agreement between you and us regarding the Services and supersede all prior agreements.

21. Mobile Terms of Service

Last updated: Sept. 19, 2025

The Brianna Cannon mobile message service (the “Service”) is operated by Brianna Cannon (“Brianna Cannon,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes constitutes your acceptance of those changes.

By consenting to Brianna Cannon’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Brianna Cannon through your wireless provider to the mobile number you provided, even if that number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

  • Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts).

  • Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

Your participation in this program is voluntary. Consent is not a condition of purchase.

Fees & Responsibility

We do not charge for the Service, but you are responsible for any charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your provider for details.

Opt-Out & Support

You may opt out of the Service at any time by texting STOP to +1 (833) 394-6743 or clicking the unsubscribe link (if available) in a message. You will receive a one-time opt-out confirmation text. No further messages will be sent unless you re-enroll. If you subscribe to other Brianna Cannon text programs, you must opt out separately from each.

For assistance, text HELP to +1 (833) 394-6743 or email brianna@briannacannon.com.

Service Changes

We may change any short code or phone number used to operate the Service and will notify you of such changes. You acknowledge that any messages you send to a number we’ve changed may not be received, and we are not responsible for honoring requests made in such messages.

Carrier & Delivery Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. You must provide a valid mobile number. If you obtain a new number, you will need to re-enroll.

To the extent permitted by law, we are not liable for failed, delayed, or misdirected delivery of any information sent through the Service, errors in such information, or any action you take or don’t take in reliance on the Service.

Privacy

We respect your privacy. To see how we collect and use your personal information, please review our Privacy Policy.

22. Contact Us

B CANNON LLC
3320 Towerwood Drive Dallas, TX 75234

Orders/Support: CustomerService@briannacannon.com
Privacy/Data: info@briannacannon.com