Kansas City Chiefs Red Logo Bow Scrunchie

We ship most orders within 1-3 business days after the order is placed unless the item is a Pre-Order, Custom Product, or Made-to-Order.

We ship from Dallas, TX - transit times will vary depending on distance from our shipping location.

Orders $100+ qualify for free USPS First Class Shipping.

Upgraded shipping options are available at checkout for faster transit times (FedEx Ground, 2nd Day, or Overnight).

**PLEASE NOTE, expediting shipping does not expedite processing or production time.

Apparel: Returns and exchanges are accepted within 14 days of delivery. Items must be unworn and unwashed with original tags attached.

How to start: Go to account.briannacannon.com, sign in with the email used on your order, open the order and choose Request return. Once approved, we'll email you a prepaid return label. Need a different size or style? Return for store credit and shop the new item.

Fee: Exchanges and store credit are always free; a $10 handling fee applies only to refunds to the original payment method.

Final sale: Sale items (any item shown with a reduced price), items marked Final Sale, and all accessories, jewelry, headbands and hats are not eligible for return or exchange.

Damaged, wrong or missing item? Email customerservice@briannacannon.com within 5 days of delivery and we'll make it right at no cost.